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Sterling Hospitals Emergency Ambulance Transforms City Safety

Sterling Hospitals Emergency Ambulance Turns Panic Into Hope With Rapid Support

Sterling Hospitals has launched a new Emergency Response Ambulance service in Ahmedabad that can be reached by dialling 99132 99132, and the service will be free for all residents in the city. This move aims to give people faster and safer access to life-saving care in medical emergencies.

Synopsis of the Article:

Free for all Ahmedabad residents.
Dial 99132 99132 anytime.
State-of-the-art tech equipped.
Command centre monitoring.
24/7 live tracking.
Trained paramedics onboard.
Real-time patient data sent.
To any Ahmedabad hospital.
Backed by super specialists.
Launched 2 Dec 2025.

In Ahmedabad, emergency care is very important because the city is large, busy, and growing fast. When a medical emergency happens, even a few minutes can make a big difference to a patient’s chance of survival, especially in cases like heart attack, stroke, major injury or breathing problems. At present, people usually call 108 or other private ambulance numbers, but many services are paid, and response times can vary. By offering a free, dedicated ER ambulance, Sterling Hospitals is trying to remove the cost barrier and make sure more people call for professional help quickly instead of arranging risky private transport.

Sterling Hospitals is already known in Gujarat as a leading multi-speciality hospital chain, with centres in Ahmedabad and other cities, and a strong focus on emergency and critical care. Its Emergency Medicine department runs 24×7 and works closely with departments such as cardiology, neurology, orthopaedics and trauma care to handle serious cases. For more than two decades, the group has built systems for protocol-based treatment, quick triage and coordinated care in critical situations, which gives a strong base for this new ambulance initiative.

The new ER ambulances are described as being equipped with state-of-the-art technology and linked to a command centre to support fast decisions. Modern ambulances usually carry advanced life support equipment such as oxygen supply, defibrillators, monitors, suction machines and emergency medicines, which allow paramedics to start treatment on the way to the hospital. Studies around the world have shown that early treatment in the “golden hour” after a major emergency can greatly reduce deaths and long-term disability.

A key strength of this service is the round-the-clock live monitoring of ambulances from an in-house command centre. Such centres normally track location, traffic conditions and patient status, then guide ambulances to the nearest or most suitable hospital, which helps cut response time and avoid delays. In Ahmedabad, where traffic congestion can slow down normal vehicles, a monitored and coordinated ambulance fleet can save precious minutes.

The hospital’s team says that trained paramedics and a tech-support team will handle calls, navigation and communication. Paramedics are specialised emergency professionals who can assess patients, give life-saving first aid, and manage airway, breathing and circulation before reaching the hospital. With real-time transmission of vital signs and patient information to the receiving hospital, doctors can prepare the emergency room, ICU or cath lab in advance, which leads to smoother handover and quicker treatment on arrival.

Citizens in Ahmedabad can dial 99132 99132 to book an ambulance to reach any hospital in the city, not just a Sterling facility. This open model is important because it shows that the service is meant as a public health support for the city rather than only a referral route to a single brand. For many families, especially those from lower and middle-income groups, the fact that the ambulance ride is free can encourage them to call early instead of delaying due to worry about cost.

At the launch, Deputy Mayor Shri Jatinkumar Patel welcomed the initiative, linking it to citizen safety and convenience in a “vibrant city” like Ahmedabad. City officials across India often stress that building strong pre-hospital care is as important as building new hospital beds, because ambulances are the first link in the emergency care chain. By publicly backing this service, the civic leadership is also signalling to residents that calling a medical ambulance should be the first response in any serious health crisis.

Sterling’s top management, including MD & CEO Mr Santosh Marathe, has underlined that this project fits into the group’s wider plan to strengthen emergency and critical care. The hospital highlights that its emergency departments are supported by senior consultants and super-specialists in cardiology, orthopaedics, neurosciences and other key areas, backed by in-house diagnostics such as CT, MRI and advanced lab services. This means a patient picked up by the ambulance can, if needed, be moved quickly through emergency, imaging, operating theatre and ICU without losing time.

Over the years, international and Indian studies have found that better coordination between ambulance teams and hospital units leads to improved outcomes, fewer complications and shorter hospital stays. When ambulance staff follow standard protocols and communicate clearly with hospital emergency teams, patients receive more consistent and timely care. This is especially useful in time-sensitive cases such as stroke, where quick scanning and treatment can prevent long-term disability.

Zonal Director Mr Raman Bhaskar has called the ER ambulance service part of a larger mission to “redefine healthcare” with a compassionate, patient-centred approach. He pointed out that Sterling Hospitals has been serving Ahmedabad for more than two decades, and said the new service is a way of giving back to a city he now proudly calls home. For many residents, a familiar local brand promising faster emergency help can provide a sense of security in a city that continues to expand and urbanise.

Health experts note that public awareness will be key to the success of any emergency ambulance initiative. People need to know when to call an ambulance, what basic first aid to give, and why it is safer than using private vehicles or auto-rickshaws in serious cases. As more citizens save the 99132 99132 number on their phones and share it within families and workplaces, the hope is that fewer emergencies will be lost to delay or confusion.