BSNL’s 25 Years of Service: A Journey of Innovation and Growth

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Synopsis of the Article

• BSNL celebrates its 25th anniversary on October 1st, 2024.
• BSNL Gujarat organized a Cleanliness Drive (Swachhata Abhiyaan) at P&T Colony, Satellite Road, Ahmedabad.
• A Mobile CSC/Aadhaar Card van was flagged off to provide convenient services.
• EB Customer Connect Program was launched from September 30th to October 5th to engage enterprise customers.
• BSNL announced the launch of its indigenous 4G network developed with C-DOT and TCS.
• 1500 BTS towers in Gujarat were upgraded from 2G/3G to 4G, with plans to upgrade 6000 more.
• Promotional offers include 24 GB extra data for prepaid customers recharging over Rs. 500.
• BSNL continues to expand Bharat Fibre FTTH services with popular broadband plans.
• 15 idle land parcels in Gujarat are being monetized for commercial and renewable energy projects.
• BSNL introduced a WhatsApp Chatbot for customer assistance.
• Acquired 6.4 Lakhs new customers in last 4 months.

Celebrating 25 Years of BSNL’s Journey

Celebrating 25 years of providing telecom services in India, October 1, 2024, is a milestone day for Bharat Sanchar Nigam Limited (BSNL). From its founding on October 1, 2000, BSNL has been instrumental in ensuring an equitable field for public and private telecom companies. Now tall as a shining example of creativity and service, it greatly helps India to be digitally empowered.

Cleanliness Drive by BSNL: A Step Towards Swachh Bharat

During BSNL’s Foundation Day, the company set up a Swachhata Abhiyaan (Cleanliness Drive) in P&T Colony, Satellite Road, Shivaranjani, Ahmedabad. Showcasing their commitment to the Swachh Bharat Mission, BSNL officials and staff members eagerly joined in this project. This drive represented BSNL’s ongoing efforts to maintain the country clean and green as well as its maintenance of the premises.

Mobile CSC/Aadhaar Card Van: Bringing Services Right Beside People

One of the highlights of BSNL’s 25th-anniversary festivities in Gujarat was the arrival of a Mobile CSC/Aadhaar Card van Under Chief General Manager Shri Sandeep Savarkar, this van provides easy access to Aadhaar-related services and other vital telecom services, hence bringing BSNL services closer to the public. This project seeks to increase the availability of BSNL services, particularly for people who cannot readily get service centres.

EB Customer Connect Program: Strengthening Business Relationships

BSNL started the Enterprise Business (EB) Customer Connect Program in an attempt to improve its ties with business customers. Running from September 30th to October 5th, this program focused on building relationships with important stakeholders and consumers. Meeting with customers, planning seminars, and presenting the newest telecom solutions capable of turning companies into smart environments including Smart Cities, Smart Homes, and Smart Schools, BSNL personnel are This program highlights BSNL’s dedication to help India’s corporate scene undergo a digital revolution.

BSNL Launches Indigenous 4G Network

Following India’s Atmanirbhar Bharat campaign, BSNL boldly revealed the introduction of their 4G network, created in association with C-DOT and TCS using indigenous technology. Already, Gujarat boasts notable improvements; 1500 BTS (Base Transceiver Stations) from 2G/3G have been upgraded to 4G. BSNL intends to upgrade 6000 BTS overall over several states during the next six months. Fast download speeds of up to 45 Mbps and guaranteed flawless coverage with few call dropouts will be features of the 4G network.

Reaching Rural Areas with 4G: A Digital Revolution

Under the 4G Saturation Project, sponsored by the Digital Bharat Nidhi (DBN), BSNL is extending its 4G network into rural and isolated areas. Plans call for the construction of another 132 BTS in the next months, after 260 BTS have already been set up in far-off areas. In order to support national security and empower people living in these far-off locations with consistent digital access, BSNL is also making sure 4G coverage at BSF Border Outposts (BoPs).

Monetization of Idle Land: A Strategic Move

By means of commercial and residential developments in association with private partners, BSNL is poised to monetise 15 vacant land areas in Gujarat, hence improving its financial sustainability. This action is part of the company’s plan to support the real estate and renewable energy sectors and release the potential of underused resources.

Customised Promotional Offers for Prepaid Consumers

Celebrating BSNL Day, the business made a special offer to its prepaid GSM consumers. Customers who re-charge with chosen prepaid vouchers worth more than Rs. 500 will get 24 GB of extra data, available for 24 days from October 1st to October 24th. This campaign is meant to inspire consumers to use the Swadeshi 4G offerings of BSNL.

Bharat Fibre: Providing Unlimited Broadband at Reasonably Prices

Offering fast internet ranging from 25 Mbps to 300 Mbps, BSNL keeps extending its Unlimited Bharat Fibre (FTTH) broadband services. Popular options in Gujarat have included Fibre Basic at Rs. 499 (60 Mbps) and Fibre Super Star Premium Plus at Rs. 999 (200 Mbps with OTT subscriptions). Customers would find the service to be rather valuable given its free installation, unlimited calling, and appealing OTT bundles.

BSNL has started a WhatsApp Chatbot allowing users to book new connections, upgrade plans, file complaints, and pay bills, thus streamlining customer care. Customers can access a range of services just by sending a “Hi” message to 1800-4444, therefore guaranteeing flawless and speedy solutions to their demands.

Finally, BSNL’s Dedication to India’s Digital Future

BSNL is dedicated to remaining on top of telecom innovation even as it starts its 25th year. By means of its indigenous 4G network, customer-centric projects, or innovative business solutions, BSNL keeps proving to be a reliable friend in India’s digital path. Plans for more growth, great promotions, and an emphasis on rural and underprivileged areas mean that BSNL will be increasingly important in determining the course of Indian telecommunications.

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